Berlin, April 10, 2025
KYP.ai is proud to announce its notable vendor recognition in the 2025 Forrester® Process Intelligence Software Landscape report which was published on April 9, 2025. This guide, authored by industry analysts Bernhard Schaffrik and Pascal Matzke, provides a summary of how companies can use process intelligence to reach their business goals, including improving efficiency, optimizing costs, and tracking key performance indicators (KPIs).
KYP.ai believes this recognition represents our ability to provide advanced use cases for process documentation, enriched process analytics, and digital twins, which help customers find immediate and residual value from our platform. This report provides an overview of how enterprises can use process intelligence to achieve their business goals around efficiency, cost optimization, and KPIs.
Why is Process Intelligence Important?
“Process intelligence is how modern businesses stop guessing and start knowing. If you want to move 10x faster, scale smart, and actually understand where value is leaking or being created—this is your foundation,” shares Adam Bujak, CEO and co-founder of KYP.ai. This report is especially relevant as businesses face uncertainty from tariffs, look forward to the potential value of AI, and place greater importance on workplace flexibility than ever before.
Process intelligence is a technology that automatically captures and analyzes how work flows through enterprise systems. It’s part of process discovery, combining artificial intelligence (AI) with real-time data to understand and improve how people work. By transforming complex operational data into clear insights, process intelligence helps organizations spot where work gets stuck or slowed down, making it easier to improve productivity and business outcomes.
In fact, the global intelligent process automation market is projected to grow at a compound annual growth rate (CAGR) of 22.6% from 2025 to 2030, reaching an estimated value of USD 44.74 billion by 2030, according to Grand View Research. This increase shows the rising importance of process intelligence as a key driver for effective transformation.
According to a Forrester report, process improvement is the primary reason organizations adopt process intelligence tools, highlighting their critical role in enhancing operational efficiency and driving business transformation.
Traditional process analysis techniques focus on high-level activities and therefore do not capture these tasks — a shortcoming that results in inaccurate process discovery and automation scoping.” We believe this gap in traditional process analysis is where KYP.ai excels, offering solutions to enterprises struggling with repetitive processes and the need for continuous process optimization.
A Path Forward for Businesses
KYP.ai helps companies reduce manual work, shorten turnaround times, and find hidden savings by showing how processes run in real life—not just on paper. With this clarity, teams can implement changes that enhance performance, elevate customer experience, and quickly create a noticeable impact.
*Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here.
About KYP.ai
KYP.ai uses AI insights to help companies optimize resource allocation and improve productivity through its interactive productivity platform. Custom dashboards highlight where time and effort are spent, and our conversational AI is ready to answer your questions about your data.
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