Turn Everyday Data Into a Productivity Advantage
KYP.ai makes sense of your team’s everyday digital interactions, showcasing insights that open new growth paths, boost performance, and elevate business value.
How KYP.ai Turns Digital Clues Into Bigger Views
Digital Interaction Intelligence (DII) brings you a clear view of how work is executed. It reveals the workflows your team follows, where teams are efficient, and where optimization opportunities exist through behavioral analytics and user journey tracking.
Capture User Behaviors and Act On a Ground-Truth View of Work
KYP.ai’s AI analyzes human-computer interactions like keystrokes, screenshots, and more, offering personalized recommendations for your organization to improve business efficiency through deep behavioral analytics.
Understand the Full Execution Flow Across Teams and Tools
Using granular data, the platform creates digital interaction maps and user journey tracking visualizations that highlight where processes deviate and how to build the happy path for optimal efficiency. Drill-down allows you to see specifically where you can improve productivity.
Turn Interaction Data into Clear Opportunities for Optimization
DII links user actions to contextualized workflows, turning operational activity into digital workforce insights. It identifies patterns within recurring workflows, like repeated manual steps or frequent tool switches- that point to opportunities for automation, streamlined handoffs, and greater efficiency.
Why KYP.ai Adds Value to Digital Interaction Intelligence
These data-driven insights identify patterns where there are potential productivity and improvement gains, enabling you to support your teams in achieving outcomes.
Productivity 360° Platform for End-to-End Optimization
Our all-in-one platform continuously captures and analyzes operational data to optimize processes, empower teams, and enable data-driven decisions. Instead of one-off processes or granular task mining, KYP.ai pieces together the context of how work is done, and how it can be improved through better processes, systems, utilization, and more.
AI and Automation Agnostic Insights for Data-Driven Investment Prioritization
KYP.ai identifies opportunities for automation across Robotic Process Automation (RPA), Intelligent Document Processing (IDP), Generative AI, and Agentic AI. Going beyond standard platforms, it offers a complete view of where improvements are possible, regardless of brand or tool. This helps you strategically prioritize your investments.
KYP.ai Concierge AI for Instant, Self-Service Analytics
Access on-demand answers through our conversational AI, which answers any question about your data and/or other scenarios. Consider it your in-house data analyst, providing self-service insights from aggregated primary and secondary data.
Unmatched Visibility and Productivity Insights Across Your Organization
Gain real-time organizational visibility with pre-built dashboards and recommendations. Individual users receive private, personalized productivity insights on their own metrics through Concierge.
Recognized Leader Delivering Comprehensive Workforce and Process Intelligence
Positioned on Everest Group’s Digital Interaction Intelligence PEAK Matrix®, KYP.ai is a trusted partner for end-to-end visibility across your workforce, processes, and technologies.
Key Benefits You’ll Gain with KYP.ai’s DII
Pinpoint Automation Opportunities For Your Business
Leverage user interaction data to identify automation and AI opportunities that fast-track your success.
Find and Fix Hidden Workflow Blockers
Analyze daily digital activity- like navigation patterns, data entry, and tool usage- to find and fix what’s unproductive.
Make Work Easier So Your People Can Do Morer
KYP.ai identifies a happy path for employees, removing tasks like manual data entry and constant app switching using contextual digital workforce insights. This frees up your team to have an even stronger impact.
Our Data Helps You Decide What’s Best
Determine what to tackle first with data-driven insights that improve processes, productivity, and profitability.
See Your ROI Grow in Real Time and Over Time
Track the impact of automation and workflow improvements instantly, driving measurable business growth that continues to improve over time.
Keep Your Data Safe and Your Compliance Tight
Keep your information secure with KYP.ai who adheres to rigorous compliance protocols, including anonymization and masking.
Measure Every Click, Understand Every Process, Achieve Every Outcome
KYP.ai’s Digital Interaction Intelligence shows you the complete picture of how work happens so that you can see, understand, and prioritize your teams, processes, and supporting systems.
FAQs
Can KYP.ai handle the complexity of multiple teams using various tools simultaneously?
Absolutely. We collect detailed interaction data across desktops and web applications, then stitch it together to show how work flows between teams and tools – no matter how complex the environment is.
Will KYP.ai just suggest more automation, or does it help me decide what’s worth automating?
We go beyond flagging automation potential. KYP.ai uses AI-driven insights to prioritize which opportunities will bring the best return, so you can invest your time and budget where it truly counts. Depending on the data-driven calculations, we discourage you from applying automation when it is too costly or when it will take a long time to achieve ROI. It also suggests improvement strategies to eliminate, standardize, or optimize various steps, providing a comprehensive understanding of what is possible and what is worth pursuing. We give you the data and the playbook, and you decide what you want to implement.
How quickly can I start seeing insights after setting up KYP.ai?
You’ll start getting valuable insights almost immediately. Our platform processes interaction data in real time, so you can see inefficiencies and automation opportunities right away. Instant visibility lets you see your operations from a new, holistic lens.
Do I need to install anything on every employee’s computer to use KYP.ai?
KYP.ai has the Work Connect app, which is an enterprise tool that sits on your desktop. It operates in the background, allowing you to quickly start capturing user interactions without interrupting your team’s workflow.
How does KYP.ai help me understand why specific processes take longer than expected?
KYP.ai analyzes every step and interaction in your workflows to reveal where delays happen and why. You can view process variation by number of occurrences, the time spent in a specific step, or even ask GenAI via Concierge to summarize the findings or propose an action plan. This level of analysis shows you how to fix the underlying root causes instead of just symptoms, all to ensure you’re improving efficiency in a meaningful way.
KYP.ai vs Alternatives
| Feature | KYP.ai | Process Mining | Task Mining | Time Tracking |
|---|---|---|---|---|
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Agentic AI & Gen AI Opportunitity Identification
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✅
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Partially
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Partially
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❌
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Identifies Automation Potential Beyond RPA or workflow automation
|
✅
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Partially
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Partially
|
❌
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Provides Individual Productivity Dashboards
|
✅
|
❌
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❌
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Partially
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100% Free of End-User Interruption
|
✅
|
❌
|
❌
|
❌
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Provides a Comprehensive View of Both Structured Workflows and Unstructured User Interactions
|
✅
|
❌
|
❌
|
❌
|
|
Tool / App Usage Tracking
|
✅
|
❌
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Partially
|
✅
|
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Hardware and Software Metrics Insights
|
✅
|
❌
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❌
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❌
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Touchless Process Discovery
|
✅
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Partially
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Partially
|
❌
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Measure and Benchmark Utilization
|
✅
|
❌
|
❌
|
✅
|
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Detect Multiple Variants of a Process Execution
|
✅
|
✅
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❌
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❌
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Perform SOP Comparison & Track Process Compliance
|
✅
|
✅
|
❌
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❌
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Shows Data in Real-Time for Operations Steering
|
✅
|
❌
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Partially
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Partially
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Revolutionize Your Workflow With Our Cutting-Edge AI Technology
What Leaders Say
Customers Benefiting From KYP.ai
Future of Process Intelligence
HFS Research recognizes KYP.ai as the Future of Process Intelligence.
Process Intelligence
Leader
KYP.ai Achieves Leadership Zone in Zinnov’s Intelligent Automation Landscape.
Market Guide for Task Mining Tool
KYP.ai is recognized in the 2023 Gartner Market Guide for Task Mining Tools.
Digital Interactive Intelligence
KYP.ai named a Leader on Everest Group’s DII PEAK Matrix.
Industry-DISTINGUISHED Excellence
Recognized By
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