KYP.ai Named Strong Performer in The Forrester Wave™: Process Intelligence Software, Q3 2025

KYP.ai is pleased to announce that it has been positioned as a Strong Performer in The Forrester Wave™: Process Intelligence Software, Q3 2025. This independent research report evaluated 15 process intelligence software providers, offering enterprises trusted market intelligence to support technology investments with maximum business impact.

Understanding The Forrester Wave™ Methodology

The Forrester Wave™ is one of the industry’s most respected vendor evaluation frameworks, providing enterprises with objective, criteria-based assessments when making critical technology decisions. For this evaluation, Forrester analyzed providers across three key dimensions:

• Current Offering: The breadth and depth of each provider’s process intelligence capabilities
• Strategy: The vendor’s roadmap, vision, and go-to-market approach
• Market Presence: Customer base, partner ecosystem, and market momentum

Each provider receives detailed scoring across 26 weighted criteria, enabling buyers to make informed decisions based on their specific requirements rather than relying on vendor marketing claims alone.

What This Means for Enterprise Buyers

When evaluating process intelligence vendors, enterprises need independent validation of capabilities and market position. The Forrester Wave™ provides exactly that – a rigorous, standardized assessment that cuts through vendor positioning to deliver objective analysis.

For organizations considering KYP.ai, this Strong Performer positioning signals several key advantages:

Proven Market Position: KYP.ai demonstrated competitive capabilities across Forrester’s comprehensive evaluation criteria, indicating the platform can deliver on enterprise requirements.

Investment Security: Strong Performers in Forrester evaluations typically represent lower-risk vendor choices, with demonstrated ability to execute on their roadmaps and support enterprise customers.

Capability Validation: The evaluation validates KYP.ai’s digital interaction intelligence approach as a viable solution for organizations seeking to understand and optimize their business processes.

KYP.ai’s Differentiated Approach

KYP.ai’s captures the full spectrum of user interactions across enterprise applications, creating a comprehensive view of how business processes actually unfold in practice. This granular visibility enables organizations to move beyond theoretical process maps to understand the reality of daily operations.

The platform’s AI-powered analytics automatically identify process patterns, bottlenecks, and optimization opportunities, while providing the contextual intelligence needed to make informed improvement decisions. For enterprises evaluating process intelligence solutions, this combination of comprehensive data capture and intelligent analysis represents a mature, production-ready approach to process optimization.

What This Positioning Proves

KYP.ai’s Strong Performer positioning in The Forrester Wave™ provides concrete evidence of several critical capabilities that enterprise buyers need to validate:

Technical Maturity: The evaluation confirms that KYP.ai’s platform meets enterprise-grade requirements for scalability, security, and integration capabilities needed for production deployments.

Market Viability: Strong Performer status indicates proven customer success and market traction, reducing the risk of partnering with a vendor that may not have staying power in a competitive market.

Execution Capability: Forrester’s methodology validates that KYP.ai can deliver on its promises, with demonstrated ability to implement solutions successfully and support customer outcomes.

Strategic Vision: The evaluation confirms that KYP.ai has a coherent roadmap aligned with market evolution, particularly important as process intelligence converges with AI and automation technologies.

Competitive Standing: Among the 15 vendors evaluated, KYP.ai’s positioning proves it can compete effectively with both established players and emerging specialists in the process intelligence space.

About The Forrester Wave™: Process Intelligence Software, Q3 2025

The report evaluates the 15 most significant process intelligence software providers based on 26 criteria across current offering, strategy, and market presence. The full report provides detailed analysis of each vendor’s strengths and weaknesses, helping enterprise buyers make informed selection decisions based on their specific requirements.

About KYP.ai

KYP.ai provides digital interaction intelligence solutions that help enterprises understand, analyze, and optimize their business processes through comprehensive capture and analysis of user interactions with business applications. To access more details about Forrester Wave™ report and learn more about KYP.ai’s evaluation, please contact us by requesting a free demo.