Robert Kennedy, Director of Business Transformation and Automation at Capgemini, recently talked to Sarah Burnett about transformation and automation in the era of ChatGPT and other large language models (LLMs), and the capability to have a conversation with a large dataset.
They explored the key priorities, challenges, and benefits of implementing automation across the enterprise, and how technologies like kyp.ai can help analyse, optimise end to end processes, and spot opportunities for process automation using ChatGPT and other LLMs.