Conversation with Dr. Adam Bujak, CEO and Co-Founder at KYP.ai.
Good morning, Adam! Thank you for taking the time to speak with me today. Can you start by telling us a little bit about KYP.ai and what the company does? <br>
Hi there! KYP.ai is a SaaS company that helps businesses achieve better results, faster, and at scale. We specialize in productivity mining, which involves analyzing data to optimize processes and make data-driven decisions. In a nutshell, we help our customers achieve better results, faster than ever before, and virtually everywhere in their organizations.
That’s really interesting. Can you explain to us why you believe process mining and task mining have their limitations and why productivity mining is the go-to approach?
Of course. While process mining and task mining have their benefits, they both have their limitations. Process mining is limited by its requirement to access application log files, which limits the breadth of coverage in complex IT environments, making it time-consuming and often manual. Additionally, it doesn’t provide insights on user behavior. Task mining, on the other hand, is biased in its tracking of workflow at the user activity level, but unable to aggregate data at scale. Many task recorders are screenshot dependent and require manual start/stop of the recording function.
But productivity mining provides unique organization-wide visibility, complete with task-level detail across all desktop business systems with which users interact. It provides visibility of People, Process, and Technology domains at all organizational levels with the full transformation potential.
That’s impressive indeed. What metaphor would you use to explain how productivity mining makes a difference compared to process or task mining?
Think of traditional process mining and task mining like looking through a keyhole. You can only see a small piece of the picture. But with productivity mining, it’s like opening the door to the entire room. You can see everything that’s happening and gain a complete understanding of the process.
It’s like having a complete x-ray vision for your business processes. Not a one that gives into partial insight into what is really happening behind the scenes.
That’s a great metaphor! So, what sets KYP.ai apart from other solutions on the market?
Well, for starters, our platform provides complete, unmatched organization-wide visibility. We are the only platform with 360 degrees view of your organization across people, process and technology dimensions. We capture it all, with nothing left behind. Forget about cumbersome system integrations forever. It is scalable, so it doesn’t matter whether we are looking at a process cutting across 50 individuals and 20 different systems, or a one that involves 5000 people and 200 systems.
You just plug-in for instant productivity intelligence so you can generate better results, faster, everywhere. Additionally, our platform is designed to be user-friendly, so our clients can easily understand and act on the insights we provide.
It is great to see KYP.ai is leading the way in the field of productivity mining. Thank you so much for taking the time to chat with me today and share your insights.
My pleasure! It’s always great to talk about the exciting work we are doing at KYP.ai and how we are helping businesses achieve their digital transformation goals.
KYP.ai Communication 
Sarah Burnett 
Felix Haeser