Insights

70+ Essential Call Center Metrics and KPIs: The Complete Guide

Ever showed up at work feeling like you’re about to juggle flaming torches while riding […]

Data Process Automation: The Backbone of Scalable, Intelligent Operations

Call center metrics are crucial indicators of operational efficiency, customer satisfaction, and business success. This […]

Jakub Lutter | 20.01.2026

Summary: Data process automation eliminates manual inefficiencies, integrates systems, and delivers real-time actionable insights. As […]

Process Intelligence: The Ultimate Guide to Transform Business Operations in 2026

3 Inspiring Process Mining Use Cases: Real-World Examples That Deliver Results in 2026

Let’s explore how process intelligence becomes not just a tool, but a key partner in dealing with the intricate nature of today’s business workflows.

KYP.ai Named Strong Performer in The Forrester Wave™: Process Intelligence Software, Q3 2025

In this comprehensive article, we will delve into 3 inspiring process mining use cases categorized by their industry-specific applications.

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kyp.ai | 30.09.2025

KYP.ai is pleased to announce that it has been positioned as a Strong Performer in […]

KYP.ai Receives Everest Leader Position for Digital Interaction Intelligence for the Second Consecutive Year

kyp.ai | 11.08.2025

Berlin, Germany. KYP.ai is proud to announce its recognition as a Leader in the 2025 […]

Recognized in Forrester’s 2025 Process Intelligence Software report, Q2

KYP.ai recognized in the 2025 Forrester® Process Intelligence Software Landscape, Q2 2025

Adam Bujak | 24.07.2025

The report states a critical issue faced by many enterprises: inefficiencies in capturing desktop-level tasks outside of transactional systems. According to Gartner’s report “inefficiencies impair the process of capturing desktop-level tasks outside of transactional systems.

KYP.ai and Rite GIS Join Forces to Revolutionize Digital Transformation and Intelligent Automation

KYP.ai Now Available on SAP® Store

We are excited to announce a strategic partnership between KYP.ai, the leader in productivity intelligence, […]

KYP.ai Reaches Everest Leader Position

SAP Signavio and KYP.ai deliver enterprise productivity intelligence to customers Berlin, Germany, September 26th, 2024 […]

Everest Group PEAK Matrix 2024 for Digital Interaction Intelligence Products with KYP.ai as leader

Adam Bujak | 05.08.2025

Berlin, Germany—KYP.ai, a cutting-edge productivity software, has proudly secured a Leader position on the Everest […]

KYP.ai joins forces with Profectum to increase reach across South American markets

KYP.ai Achieves Leadership Zone in Zinnov’s Intelligent Automation Landscape

KYP.ai is proud to announce our latest strategic partnership with Profectum, a technology powerhouse that […]

Introducing KYP.ai’s New Concierge Service: The Automated Built-in Process Data Analyst

KYP.ai, an intelligent automation and productivity software, is proud to be recognized as a leader […]

a laptop screen with KYP.ai concierge feature

Kamil Newczynski | 02.06.2025

KYP.ai is proud to unveil the Concierge Service, an innovative built-in assistant designed to answer your process benchmarking questions. Functioning as a data analyst, Concierge meticulously examines data, metrics, and KPIs to furnish users with crucial process-related insights.

KYP.ai joins forces with Breakawai to increase reach across Denmark and other European markets

Kamil Newczynski | 02.06.2025

KYP.ai is proud to announce a strategic partnership with Breakawai, a renowned Danish consulting and implementation firm.

Partnership with Insynaps to expand enterprise productivity solutions kyp.ai

KYP.ai forges a partnership with Insynaps to extend the reach and impact of enterprise productivity enhancement solutions

KYP.ai recognised in the 2023 Gartner® Market Guide for Task Mining Tools report

KYP.ai is pleased to announce a strategic partnership with Insynaps, a technology and consultancy firm […]

kyp.ai | 14.12.2023

Partnership with Conify to expand Productivity 360 solutions kyp.ai

KYP.ai forges partnership with Conify to extend reach and impact of productivity 360 solutions.

New KYP.ai Partner Portal Empowering Partners for Success

We proudly announce a partnership with Conify, a renowned provider of data-driven Governance, Risk, and […]

KYP.ai raises EUR 17.5m to generate real-time insights that boost GenAI driven productivity

We are thrilled to announce the launch of our all-new Centralized Partner Portal, a comprehensive […]

€17.5M raised to boost GenAI productivity kyp.ai

How Rock Climbing Adventures Unveil Enterprise Insights

KYP.ai announced the completion of a Series A investment round, bringing total capital raised to date of EUR17.5 million. The Series A round was led by OTB Ventures, Europe’s leading deeptech VC firm, and joined by existing investors 42CAP and US-based investor, Tola Capital.

KYP.ai and Mindsprint announce strategic partnership

Sarah and Miroslaw highlighted the importance of key performance indicators (KPIs) in tracking progress in the enterprise. Just like a seasoned climber keeps an eye on their ascent, businesses need to monitor their milestones and celebrate every summit reached.

KYP.ai and Mindsprint form a strategic partnership