Insights
Closing the Capability Chasm with Productivity Mining
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29.05.2025
Navigating today’s business landscape requires bridging the capability chasm and cultivate institutional capabilities. McKinsey’s report underscores this need, and at KYP.ai, we offer a transformative solution.
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Unleash the Power of Productivity Mining for ITSM
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29.05.2025
Did you know that productivity mining (PM) has the potential to enhance IT service management (ITSM)?
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Three Insights from the Future of Jobs Report 2023
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29.05.2025
Let’s explore three key insights from the report and discover how KYP.ai can assist organizations in addressing them effectively.
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Unleash Hidden Productivity and Minimise Risk: Maverick Processing
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29.05.2025
Maverick Processing occurs when an employee chooses to perform a process differently than the SOP prescribes. Friend or foe?
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Shared services’ options to tackle the skills shortage
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29.05.2025
According to Gartner*, the intention of employees to stay in a job decreases with each additional point of friction at work, dropping by 35% when friction points reach nine.
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Wojciech Zytkowiak-Wenzel
Sarah Burnett
Felix Haeser