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Explain how you can use productivity mining to Identify the hidden potential across processes, people and technology dimensions to potential uncover over 30% of untapped capacity.

Explain how you can use productivity mining to Identify the hidden potential across processes, people and technology dimensions to potential uncover over 30% of untapped capacity.

Explain how you can use Productivity 360 approach to Identify the hidden potential across processes, people and technology dimensions to potential uncover over 30% of untapped capacity.

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productivity intelligence benefits
Business Value Generation with Productivity Intelligence 

If you have read my blogs, you are likely to be familiar with the concept […]

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contact center optimization guide
Contact Center Optimization: The Strategic Blueprint for Service Excellence 

The modern contact center stands at a pivotal crossroads of technology, human connection, and business […]

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call center agents talking with customers and dealing with issues on the phone in the office
Call Center Productivity: The Proven Framework for 2X Performance 

The traditional playbook for call center productivity and back-office efficiency no longer tell the full […]

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GenAI process automation
Automated Processes: A Business Primer for Digital Transformation

Automated processes are critical for businesses aiming to enhance efficiency and competitiveness. Getting data to […]

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Optimizing Decisions with Process Analytics Expertise

Process analytics are becoming increasingly important, especially for those seeking to support data-driven organizational decision-making. […]

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70+ Essential Call Center Metrics and KPIs: The Complete Guide

Call center metrics are crucial indicators of operational efficiency, customer satisfaction, and business success. This […]

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How Process Intelligence Handles Sensitive Data: A Complete Security Guide

In today’s data-driven business landscape, process intelligence has emerged as a crucial tool for optimizing […]

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Navigating the Great SAP Migration with Productivity Intelligence

With the great SAP migration on the way, it is time to ditch the old […]

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business process intelligence graph
Business Process Intelligence: The Next Evolution of Enterprise Decision Making

Picture this: A manufacturing floor supervisor stares at her dashboard, watching real-time data flow in […]

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Business networking visualization showing professionals at a conference or event wearing name badges and holding drinks, overlaid with an abstract white geometric network pattern connecting various numerical data points translating into intelligent business process management. The image combines a grayscale photo of business people interacting with a modern data visualization element featuring interconnected nodes and values
Intelligent Business Process Management: The Complete Handbook for 2025

Let us tell you a story about transformation. We’ve seen countless businesses struggle with process […]

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Why Your Company Will Need a Chief Process Officer?

I’ve seen the future of enterprise leadership, and it has a new name: the Chief […]

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process intelligence
Process Intelligence: The Ultimate Guide to Transform Business Operations in 2025

Let’s explore how process intelligence becomes not just a tool, but a key partner in dealing with the intricate nature of today’s business workflows.

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What is Process Intelligence?

Process intelligence is a technology that automatically captures and analyzes how work flows through an […]

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Executive using productivity intelligence to increase efficiency.
Benefits of Productivity Intelligence: 7 Strategies That Bring ROI

What is Productivity Intelligence? The benefits of Productivity Intelligence are numerous. Yet before diving in, […]

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How to reduce waste from Six Sigma?

For years, Six Sigma has been the gold standard for process improvement. But times are […]

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future of process intelligence
Unlocking the Power of Process Intelligence and Agentic AI for Smarter Business

Agentic AI is becoming a hot topic in intelligent automation circles. It is sparking more […]

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task mining vs productivity mining
Beyond Task Mining: How Productivity Intelligence is Revolutionizing Business Growth

Advancements in Generative AI (GenAI) and other technologies give organizations new ways to improve. Unlike […]

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Process Management: Comprehensive Guide to Streamline Your Operations in 2025 

Ever showed up at work feeling like you’re about to juggle flaming torches while riding […]

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software tool dashboards showing process mapping examples
Ultimate Guide to Process Mapping Examples: Improve Efficiency & Clarity 

Your competitors spend millions on consultants to find efficiency gaps. Meanwhile, process mapping examples reveals […]

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Two employees discussing d.ata-driven decision-making AI that enhances executive work.
Data-Driven Success: Key Themes from Real-World Case Studies in Productivity Optimization 

We are in an era where data is a significant catalyst for increasing productivity. When […]

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Tapping Process Intelligence for Enterprise Risk Management 

We all know the feeling: that nagging sense of unease when something feels off, a […]

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kyp.ai platform for efficient process discovery in the enterprises
The Art of Process Discovery: A Strategic Handbook for Enterprise Transformation Leaders 

This guide equips you with the tools and tactics to tackle complex challenges, streamline tasks, and achieve top-notch outcomes. 

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genai in devops
Establishing a DevOps Culture with Generative AI and Productivity Intelligence 

Establishing a DevOps culture isn’t always a smooth journey. Teams often face hurdles like groups […]

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Image of GenAI offering to an executive.
Make Microsoft 365 Copilot Worth Every Penny

By the end of 2024, about 8 million U.S. knowledge workers are expected to use […]

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Team leaders exploring and analyzing data and anlytics dashboard from KYP.ai platform
Boost Your Six Sigma Success with Productivity Intelligence

Imagine you’re about to embark on a critical Six Sigma project. You have four months […]

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Data analyst examines KPI metrics on performance dashboard using KYP.ai platform, featuring colorful charts for process optimization
Process Optimization: 12 Powerful Strategies for Peak Performance 

What follows is not a dry, academic exploration of process optimization theories. Instead, we’re offering […]

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Executive using AI to make data-driven decisions that improve organizational performance.
Data-Driven Decision-Making AI Benefits

Data-driven decision-making AI that enhances the work of executive leaders Today’s top executives have reached […]

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Data analyst working on laptop displaying colorful charts and graphs. Desk scattered with financial reports, smartphone, and coffee cup, showcasing modern business process analysis and performance tracking
Process Analysis Reborn: How to Solve the Process Fragmentation Puzzle? 

Is your process analysis telling the full story of your business efficiency? Probably not. Think […]

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Ways that AI supports data-driven decision-making for executives

For decades, organizations have depended on ‘data-driven’ decisions, leveraging the best available information to guide […]

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ESG and process intelligence
The New ESG Playbook: How Process Intelligence is Changing the Game for Good 

The “ESG factor” is no longer a buzzword – it’s a business imperative. Millennials and […]

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future of process intelligence
Don’t Just Mine the Past – Mine the Future: Productivity Intelligence combined with Generative AI for Business Process Optimization 

Welcome to the intersection of innovation and efficiency, where productivity intelligence meets generative AI, to […]

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Procurement process: 5 proven strategies to unlock cost savings

Imagine a company mission critical launch that fails spectacularly due to a faulty component—a direct […]

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X Marks the Spot: Unearthing Hidden Value in Your Finance Shared Services  

In a bustling shared services centre, staff juggle countless invoices, purchase orders, and financial reports. […]

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Transforming the Customer Experience with BPOs

Real-World Success Stories from Alorica and KYP.ai  Customer expectations have evolved.  Solving a problem is […]

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KYP.ai product screen on the monitor with business process optimziation
Business process optimization: top techniques and quick productivity boosts

Feeling bogged down by the intricacies of business process optimization? You’re not alone. For senior […]

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Team leaders exploring and analyzing data and anlytics dashboard from KYP.ai platform
Process Excellence Use Cases: Finance and Banking

Financial and banking leaders are under increasing pressure to demonstrate process excellence outcomes achieved with […]

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Atomic Tasks: How Productivity Intelligence is Redefining Strategic Success 

Process mining and task mining burst into the scene several years ago and have since […]

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Process improvement examples that yield Return on Value (ROV)

Research suggests significant increases in output when people work from home. The question is why and how can organizations remedy the loss of productivity when people come into the office?  

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home office
Beyond the Cubicle: Tackling Low Productivity in the Office vs Home-working 

Research suggests significant increases in output when people work from home. The question is why and how can organizations remedy the loss of productivity when people come into the office?  

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businessman looking at different processes
3 Inspiring Process Mining Use Cases: Real-World Examples That Deliver Results

In this comprehensive article, we will delve into 3 inspiring process mining use cases categorized by their industry-specific applications.

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Embracing the Future: Overcoming FOBO with Generative AI and Process Intelligence 

As we stand on the brink of a technological renaissance with generative AI, many employees are experiencing this fear about their future role and significance in the workplace. But here’s a twist in the narrative: what if generative AI isn’t the villain in this story but a remarkable ally, poised to revolutionize the way we work.

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Business Process Automation with KYP.ai software: uncovering ideal automation candidate
Business Process Automation: How to automate workflows and free up your time? 

From identifying energy-draining tasks to crafting a winning automation strategy, this guide dives into practical examples of business process automation that can revolutionize your workflow.  

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How process mining transforms your business. The guide for smart experts

What smart experts should know about process mining to reveal quick wins and uncover hidden opportunities they didn’t know existed? Read this guide to find out!

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businessman working with laptop on AI-powered business process automation
How can AI help you with business process automation?

This detailed guide explores how AI-driven BPA helps businesses improve productivity, save costs, and make data-based decisions. It’s altering the way we think about business operations. 

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people working on laptops to optimize business process mining
Business Process Mining: Hunting for Success in Your Operations Wilderness 

In this article, you will delve into the realm of Business Process Mining, decoding inefficiencies, revealing opportunities, and equipping yourself with tools to streamline operations effectively. 

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[WEBINAR] GenAI – From mass adoption to mass productivity

Join us on the webinar and discover how GenAI acts as your organizational productivity satellite, providing a comprehensive birds-eye view of your team’s efficiency.

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business woman looking at the laptop with task mining dashboard
Task Mining: Your Ultimate Guide to Streamlined Workflows & Optimized Processes 

Ever feel like your work processes could be smoother, faster, slicker? This guide will show you: what task mining is and how it works (it’s simpler than you think!) How it differs from process mining (no more confusing the two!) 
The game-changing benefits it can bring to your business.

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a dashboard with a holistic view of productivity mining platform
Productivity vs Process Mining Software: Pioneering a New Horizon for Data-Driven Transformation 

Investing in the right productivity and process mining software empowers organizations to unlock the true potential of their data. In this article we delve into the core differences and unveil which solution covers your needs the best.

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Hollard Drives 20% Productivity Leap with KYP.ai [Customer Success Story]

Unlocking Efficiency & Productivity: Explore how Hollard, a leading insurance company, achieved a 20% potential productivity boost and identified 307 hours of monthly optimization opportunities by implementing KYP.ai.

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Ending Copy-Paste to Boost Productivity 

Let’s delve into the staggering impact of manual data entry and the proliferation of secondary applications on workforce efficiency.

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Overcoming Technostress: Empowering Your People in the Age of GenAI

The remarkable pace at which technological progress occurs can provoke a variety of responses; on one hand, it kindles excitement as we marvel at the newfound possibilities. On the other, it can lead to escalating fear and anxiety, fuelling uncertainty and insecurity about our adapting capabilities.

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The Not-So-Distant Future of Work: AI-Powered Productivity Breakthrough

Amidst the shifting sands of the corporate world, the concept of productivity is experiencing a profound metamorphosis. Productivity transcends mere metrics; it embodies the heartbeat of organizational vitality and mirrors the collective intellect of its workforce.

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Generative AI Tailored for Process Automation

In this post, I examine the benefits of generative AI, how process intelligence can complement it for  data-driven automation, as well as producing a data core for tailored process automation with GPTs.  

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[WEBINAR] Generative Organization: Moving from GenAI Buzz to Real Impact

The recent surge in GenAI buzz has been overwhelming! This has prompted many people to ask: How can I identify GenAI potential and boost my organization’s productivity without incurring exorbitant implementation costs?

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Gen AI FOMO: Turning Executive Anxiety into Action

Executives are acutely aware that cracking the code of successful Gen AI application at scale could significantly outperform their industry peers. This has given rise to a palpable sense of ‘FOMO’ (Fear of Missing Out) among many C-suite leaders, an anxiety to harness Gen AI not just expediently but wisely. They recognize that being outsmarted by competitors is not merely a risk—it is an existential threat.

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GenAI process automation
Procurement Excellence with Process Intelligence and Generative AI Solutions 

Procurement functions play an important role in today’s enterprises, responsible for sourcing, supplier management, and […]

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man financial director analyzing cash flow diagrams
Leveraging Productivity Mining to Boost Cash Flow in Business 

If you’re looking to optimize your business’s cash flow, it’s high time to explore the world of productivity mining.

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Generative AI and Productivity Mining: Pioneering Business Automation Optimization 

Where business processes are concerned there are currently two game-changing technologies that stand out in […]

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Process inteligence platform showcasing process discovery and workflow
Process Intelligence: A Key Capability for Aligning IT and Business Goals for Strategic Harmony 

How process intelligence makes visible the invisible aspects of organizational workflows?

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From Digital Transformation to AI Transformation: The Human is the fundamental change

Discover the game-changing impact of GenAI on digital transformation. Start your AI transformation journey today and experience the profound human impact!

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Empowering Productivity and Employee Well-being: A Symbiotic Pursuit? 

The traditional quest for productivity often conjures images of a relentless pace, constant pressure, and an uncompromising focus on efficiency. It’s associated with lean, trimmed processes where the human element appears reduced to cogs in a corporate machine.

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Productivity Mining and Lean Six Sigma: A Match Made in Heaven

How the marriage of productivity mining and Lean Six Sigma can revolutionize process improvements and drive success?

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Decoding the VUCA World: A New Approach to Business Productivity

How we can tackle the challenges posed by the VUCA world, offering a fresh perspective on enhancing business productivity?

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chat gpt
The impact of ChatGPT on enterprise automation. How one team alone saves 50hrs of manual work a week

Learn how a team of 13 people saves 50 hours of manual effort every week by leveraging ChatGPT.

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people working efficiently with their laptops
From Automation Hype to Productivity Intelligence: Revolutionizing Your Workforce Efficiency

How KYP.ai is transforming the way businesses operate, leveraging advanced technologies to drive tangible results?

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chat gpt
How to Boost Workforce Productivity with ChatGPT while Managing Risks

How can organisation steer clear of risk and still enjoy benefits of LLMs?

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Closing the Capability Chasm with Productivity Mining

Navigating today’s business landscape requires bridging the capability chasm and cultivate institutional capabilities. McKinsey’s report underscores this need, and at KYP.ai, we offer a transformative solution.

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Unleash the Power of Productivity Mining for ITSM

Did you know that productivity mining (PM) has the potential to enhance IT service management (ITSM)?

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Three Insights from the Future of Jobs Report 2023

Let’s explore three key insights from the report and discover how KYP.ai can assist organizations in addressing them effectively.

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Unleash Hidden Productivity and Minimise Risk: Maverick Processing

Maverick Processing occurs when an employee chooses to perform a process differently than the SOP prescribes. Friend or foe?

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Shared services’ options to tackle the skills shortage

According to Gartner*, the intention of employees to stay in a job decreases with each additional point of friction at work, dropping by 35% when friction points reach nine.

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Perceiving our ignorance clearly with process intelligence

Data-driven decision-making can be applied to both strategic and operational choices across the enterprise.

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Process Intelligence – what’s in it for you?

Are you thinking about process intelligence? Check out the list of role-based benefits that we have created to help you build the business case for investment in KYP.ai.

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Supercharging Productivity with AI-Powered Process Intelligence

How businesses can optimize their operations and empower their employees to achieve their full potential with productivity mining?

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The Opportunities Hidden in your Shared Services Data

Rising costs, and a shortage of skills are two of the biggest challenges that shared […]

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How to thrive in uncertain times

We don’t know what we don’t know but we do know that we can do something to cushion our businesses from the worst effects of macro trend

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Dial up the productivity mining in shared services to achieve flow and more

Discover the impact of technology utilization in our three-stage model, showcasing increasing benefits from entry to advanced levels of maturity.

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Achieving Flow with Process Intelligence to Beat the Great Resignation

With flow comes increased motivation and job satisfaction and therefore reduced rates of staff attrition.

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The important equation of people and skills for process intelligence projects

Data can bring you remarkable insights – however it is worthless if you cannot understand it and use it to make informed decisions

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