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Imagine a company mission critical launch that fails spectacularly due to a faulty component—a direct […]

In a bustling shared services centre, staff juggle countless invoices, purchase orders, and financial reports. […]

Real-World Success Stories from Alorica and KYP.ai  Customer expectations have evolved.  Solving a problem is […]

Feeling bogged down by the intricacies of business process optimization? You’re not alone. For senior […]

Financial and banking leaders are under increasing pressure to demonstrate process excellence outcomes achieved with […]

Process mining and task mining burst into the scene several years ago and have since […]

Research suggests significant increases in output when people work from home. The question is why and how can organizations remedy the loss of productivity when people come into the office?  

In this comprehensive article, we will delve into 3 inspiring process mining use cases categorized by their industry-specific applications.

As we stand on the brink of a technological renaissance with generative AI, many employees are experiencing this fear about their future role and significance in the workplace. But here’s a twist in the narrative: what if generative AI isn’t the villain in this story but a remarkable ally, poised to revolutionize the way we work.

From identifying energy-draining tasks to crafting a winning automation strategy, this guide dives into practical examples of business process automation that can revolutionize your workflow.  

What smart experts should know about process mining to reveal quick wins and uncover hidden opportunities they didn’t know existed? Read this guide to find out!

Let’s explore how process intelligence becomes not just a tool, but a key partner in dealing with the intricate nature of today’s business workflows.

This detailed guide explores how AI-driven BPA helps businesses improve productivity, save costs, and make data-based decisions. It’s altering the way we think about business operations. 

In this article, you will delve into the realm of Business Process Mining, decoding inefficiencies, revealing opportunities, and equipping yourself with tools to streamline operations effectively. 

This guide equips you with the tools and tactics to tackle complex challenges, streamline tasks, and achieve top-notch outcomes. 

Join us on the webinar and discover how GenAI acts as your organizational productivity satellite, providing a comprehensive birds-eye view of your team’s efficiency.

Ever feel like your work processes could be smoother, faster, slicker? This guide will show you: what task mining is and how it works (it’s simpler than you think!) How it differs from process mining (no more confusing the two!) 
The game-changing benefits it can bring to your business.

Investing in the right productivity and process mining software empowers organizations to unlock the true potential of their data. In this article we delve into the core differences and unveil which solution covers your needs the best.

Unlocking Efficiency & Productivity: Explore how Hollard, a leading insurance company, achieved a 20% potential productivity boost and identified 307 hours of monthly optimization opportunities by implementing KYP.ai.

Let’s delve into the staggering impact of manual data entry and the proliferation of secondary applications on workforce efficiency.

The remarkable pace at which technological progress occurs can provoke a variety of responses; on one hand, it kindles excitement as we marvel at the newfound possibilities. On the other, it can lead to escalating fear and anxiety, fuelling uncertainty and insecurity about our adapting capabilities.

Amidst the shifting sands of the corporate world, the concept of productivity is experiencing a profound metamorphosis. Productivity transcends mere metrics; it embodies the heartbeat of organizational vitality and mirrors the collective intellect of its workforce.

In this post, I examine the benefits of generative AI, how process intelligence can complement it for  data-driven automation, as well as producing a data core for tailored process automation with GPTs.  

The recent surge in GenAI buzz has been overwhelming! This has prompted many people to ask: How can I identify GenAI potential and boost my organization’s productivity without incurring exorbitant implementation costs?

Executives are acutely aware that cracking the code of successful Gen AI application at scale could significantly outperform their industry peers. This has given rise to a palpable sense of ‘FOMO’ (Fear of Missing Out) among many C-suite leaders, an anxiety to harness Gen AI not just expediently but wisely. They recognize that being outsmarted by competitors is not merely a risk—it is an existential threat.

Procurement functions play an important role in today’s enterprises, responsible for sourcing, supplier management, and […]

If you’re looking to optimize your business’s cash flow, it’s high time to explore the world of productivity mining.

Where business processes are concerned there are currently two game-changing technologies that stand out in […]

How process intelligence makes visible the invisible aspects of organizational workflows?

Discover the game-changing impact of GenAI on digital transformation. Start your AI transformation journey today and experience the profound human impact!

The traditional quest for productivity often conjures images of a relentless pace, constant pressure, and an uncompromising focus on efficiency. It’s associated with lean, trimmed processes where the human element appears reduced to cogs in a corporate machine.

How the marriage of productivity mining and Lean Six Sigma can revolutionize process improvements and drive success?

How we can tackle the challenges posed by the VUCA world, offering a fresh perspective on enhancing business productivity?

Learn how a team of 13 people saves 50 hours of manual effort every week by leveraging ChatGPT.

How KYP.ai is transforming the way businesses operate, leveraging advanced technologies to drive tangible results?

How can organisation steer clear of risk and still enjoy benefits of LLMs?

Navigating today’s business landscape requires bridging the capability chasm and cultivate institutional capabilities. McKinsey’s report underscores this need, and at KYP.ai, we offer a transformative solution.

Did you know that productivity mining (PM) has the potential to enhance IT service management (ITSM)?

Let’s explore three key insights from the report and discover how KYP.ai can assist organizations in addressing them effectively.

Maverick Processing occurs when an employee chooses to perform a process differently than the SOP prescribes. Friend or foe?

According to Gartner*, the intention of employees to stay in a job decreases with each additional point of friction at work, dropping by 35% when friction points reach nine.

Data-driven decision-making can be applied to both strategic and operational choices across the enterprise.

Are you thinking about process intelligence? Check out the list of role-based benefits that we have created to help you build the business case for investment in KYP.ai.

How businesses can optimize their operations and empower their employees to achieve their full potential with productivity mining?

As businesses expand, process complexity grows. Repetitive tasks hinder efficiency. Explore how KYP.ai’s digital Gemba walks revolutionize automation, using real activity data for precise insights. Embrace a more efficient future with KYP.ai.

Discover the untapped 75% of workforce potential lying outside ERP systems. Dive into the game-changing realm of Productivity Mining with KYP.ai. Traditional methods pale in comparison – ignite your efficiency revolution now.

KYP.ai and LatentBridge have teamed up to offer a solution that leverages the strengths of both platforms. By bringing together KYP.ai’s productivity intelligence and LatentBridge’s Navigo, an automation management product, organisations can benefit from a faster, data-driven approach to accelerating their automation journeys.

Powered by productivity mining, organizations can become greener and boost their contributions to the global effort for sustainability.

Discover how productivity mining can fuel business growth during downturns. Uncover hidden operational barriers and optimize processes to achieve resilience and success, even in challenging time.

With the end of the year approaching fast, Sarah Burnett, our Chief technology Evangelist, sat down with Adam Bujak, our CEO to look back at 2022 and what is in store for us in 2023.

In recent times we have seen a range of solutions come to market that improve employee experience and empower them to work more efficiently. With productivity mining, we can add another impactful capability to the mix; that is personal insights that enable employees to pin point the causes of friction in their daily work and see how to deal with them.

The concept of Intelligent Automation (IA) is evolving, from its starting point that was basic transaction automation using RPA, to Execution Automation (EA) using a combination of productivity mining and Symbolic AI. Execution Automation will go a long way towards addressing the skills shortage that many industries are experiencing in the post Covid world.

Adam Bujak (KYP.ai CEO) and Sarah Burnett, (Chief Technology Evangelist) talk about how productivity mining can help organisations prepare for the economic crisis.

Are contact centres investing in tackling the real causes of issues or what they perceive to be the problem?

Rising costs, and a shortage of skills are two of the biggest challenges that shared […]

We don’t know what we don’t know but we do know that we can do something to cushion our businesses from the worst effects of macro trend

Discover the impact of technology utilization in our three-stage model, showcasing increasing benefits from entry to advanced levels of maturity.

With flow comes increased motivation and job satisfaction and therefore reduced rates of staff attrition.

Data can bring you remarkable insights – however it is worthless if you cannot understand it and use it to make informed decisions